Privacy Policy

Information We Collect

When you use Kamloops Contractors, we may collect the following information:

• Contact information: Name, email address, and phone number when you submit a match request
• Project details: Information about your home service needs
• Usage data: How you interact with our website, including pages visited and searches performed
• Device information: Browser type, IP address, and device identifiers

How We Use Your Information

We use the information we collect to:

• Connect you with relevant contractors in our directory
• Process and respond to your match requests
• Improve our website and services
• Send you relevant communications about your requests
• Analyze usage patterns to enhance user experience

Information Sharing

We share your information only in the following circumstances:

• With contractors: When you submit a match request, we share your contact information and project details with relevant contractors
• Service providers: We work with third-party services for analytics, form processing, and website hosting
• Legal requirements: When required by law or to protect our rights

Cookies and Tracking

We use cookies and similar technologies to analyze website traffic and improve your experience. We use Google Analytics and Microsoft Clarity to understand how visitors use our site. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

Contact Us

If you have questions about this privacy policy or your personal information, please contact us at privacy@kamloopscontractors.ca.